Do I have to use the restoration company my insurance company chooses? The answer is simple. No, you do not have to use your insurance companies “preferred vendor” for your restoration project.
Most people are fortunate to only have to deal with water damage a maximum of once in their life. Therefore, there is no way for them to know that they do not have to use the restoration company that their insurance company suggests. That is one of the key reasons we named our company Independent Restoration Services. We wanted to help property owners understand that they can choose the restoration company that they feel is the most qualified for the job.
Why Do Some Insurance Agencies Send out Preferred Vendors?
Insurance companies want to increase their efficiency and reduce the payout amount of the claim. When they send out their preferred vendors achieve both of those goals.
Their preferred vendors have likely worked with the same insurance agency dozens if not hundreds of times. This will also lead some insurance agencies to use their preferred contractors like claims adjusters. The insurance company will rely upon the preferred restoration vendor to relay information to them about things they should or should not cover. The problem is when the restoration company’s loyalties lay with the insurance companies best interests, who is looking out for the property owners best interests? Experienced claims adjusters that would have really worked with the policy holders to give them assistance and advice throughout the process are eliminated.
Many insurance companies negotiate deals with restoration companies to lower costs. The restoration company knows that the insurance company wants to reduce costs. This leads the restoration company to cater to the insurance companies wishes. After all, the preferred vendor wants to make the insurance company happy because that is where their work is coming from. Hiring an independent company will allow you to have someone who is there to help you.
Most people will go directly through their insurance company to find a restoration company. There is nothing wrong with that approach. However, you will find that when you choose your own restoration company, you’ll be more likely to have someone to genuinely work in your best interests. The restoration company will be able to deal directly with your insurance claims adjuster and keep you from dealing with the headache of communicating with the adjuster almost daily.
Call Us With Any Questions
If you have questions about the way claims are filed or have questions about the restoration industry, we will be more than happy to help. Also if you are looking for a restoration company in Nashville, we are just a short call away.
